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Refund

Refund policies and procedures

Can I get a refund after I've made the purchase?

Our Refund Policy:

  • Digital Products (Logos & Digital Assets): Purchases of digital assets are non-refundable because the files are made available to you immediately after purchase.
  • Print Items: We can provide refunds for print orders that have not yet been sent to production.

Can I get a refund on my most recent subscription renewal charge?

Refunds for Auto-Renewals:

  • Request made within 7 days: We are happy to process a full refund on your latest charge if your request is made within 7 days of the auto-renewal.
  • Request made after 7 days: Unfortunately, we will not be able to process your refund request if it is made outside of this 7-day window.

Can I get a refund on my domain?

Unfortunately, domain purchases are non-refundable. This policy is in line with the terms and conditions of both our platform and our domain provider, which are made available to you during checkout.

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